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Help Centre · Automations

Create a keyword automation

Send your exact reply or link when someone comments or DMs a keyword.

What an automation does

An automation watches comments and DMs for a keyword. When it matches, Orbit8 sends the reply or link you wrote, every time, exactly as written.

Create one

  1. 01In Automations, create an automation and choose where it starts: a comment on a post or reel, or a DM.
  2. 02Pick a keyword and how it should match: Exact message, Whole word or phrase, Starts with, or Contains anywhere. For comments, choose one post or reel, or every post and reel.
  3. 03Write the reply. You can add a link button.
  4. 04Test it privately. No Instagram message is sent. Then tap Save and turn on.

Templates help you start: reply to a comment with a link, send your link on request, or answer a pricing question.

Still stuck? Ask us.

Sign in to chat with Orbit8 support. It answers from these articles, any time. Or email the team and a person will reply.