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Orbit8 for brands & shops

Good service starts before the sale.

Answer everyday Instagram questions about your shop with the care you put into your products. Orbit8 uses the information you share and the voice your customers know.

Instagram DMsIllustrative example

How should I look after the linen shirt?

Your reply, with Orbit8

Wash it cool and let it air dry. That’s the care routine we recommend for this shirt.

From the answers and links you share.

“My order hasn’t arrived. Can you refund it?”

Saved for your team. Orbit8 does not look up orders or promise a refund.

A candle maker pouring wax into amber jars in his small studio.

A little less replying. A little more living.

The details customers need
Share care instructions, sizing advice, shipping policies and approved links. Orbit8 answers supported questions from those details.
Send people to the right product
Match a word in a post or reel to a product link. Interested people receive it in their DMs, ready to explore.
Customer issues reach a person
Order-specific questions, custom requests and answers outside your information stay with your team. No invented stock or delivery updates.

Look after your customers. Enjoy your evening.

Connect Instagram, share what you know, and try a reply before you switch it on.

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