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Help Centre · Connecting Instagram

Switch Instagram to a Professional account

Personal Instagram accounts can’t connect. Switching to Creator or Business is free and takes a minute.

Switch in the Instagram app

  1. 01Open the Instagram app and go to your profile.
  2. 02Tap the menu (the three lines, top right).
  3. 03Tap Settings and activity.
  4. 04Tap Account type and tools.
  5. 05Tap Switch to professional account.
  6. 06Choose Creator (or Business) and finish.

It’s free and takes about a minute. Your posts and followers stay the same, and you don’t need a Facebook Page.

Then connect

Come back to Orbit8 and tap Connect Instagram again. If you were already on the “personal account” message, tap “I’ve switched — try again”.

Still stuck? Ask us.

Sign in to chat with Orbit8 support. It answers from these articles, any time. Or email the team and a person will reply.